Google is rolling out to some companies the power to answer Google My Enterprise messaging by way of your desktop browser. Beforehand you have been solely in a position to handle it out of your mobile phone and earlier than that, through SMS.
This was not but introduced however I see it alone Google My Enterprise account, and so does Henry H who posted about it on Twitter. Right here is my display screen shot, you may click on on it to enlarge:
If you happen to log in to Google My Business, click on on your small business after which you might even see a “messages” menu merchandise on the left navigation bar, that’s the place you may handle this. There’s a new help document with how you can use this and how you can handle the messages.
I’m pleased that is now obtainable for companies to handle on a desktop browser. It will possibly make it simpler for buyer assist representatives to handle quite a few messages on the similar time in a single single bigger interface.
Discussion board dialogue at Twitter.