This $20 course might change your enterprise.
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Any entrepreneur value their salt is aware of that it is all about customer service. That is one core tenet of working a enterprise that is at all times been true. Ninety-six percent of all consumers say customer support is necessary when selecting a model or product. However whereas understanding that customer support is necessary is one step of the battle, the extra necessary step is studying methods to implement nice customer support into your enterprise. For that, The Ultimate Guide to Customer Service ought to turn out to be useful.
This quick-hitting two-hour course is an excellent introduction to customer support. It is led by Prof. Paul Cline, Ed.D., a serial entrepreneur and psychology professional who’s CEO at Superior Concepts, Inc. He is an award-winning college professor, therapist, company coach, skilled speaker, and enterprise marketing consultant who has constructed a number of companies. He is aware of a bit of one thing about customer support.
On this information, you may get 15 lectures on quicker drawback fixing, buyer dealing with, and way more to be able to increase your enterprise and keep away from dropping cash primarily based on poor customer support. With nice customer support, you may make more cash from every buyer, get monetary savings on promoting, retain current prospects, and earn extra referrals. You may additionally study the 5 tenets of complete high quality administration (TQM) and methods to keep away from the ten lethal sins of customer support.
Scholar Michelle Lat writes, “This course has completely modified me loads. My perspective and the whole lot.”
Give your enterprise a lift by way of extraordinary customer support. Find out how in The Ultimate Guide to Customer Service, now on sale for simply $19.99.
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